Welcome to the Hebei Chenzhao FAQ page. We have compiled answers to the most common questions from our global partners regarding our products, the OEM/ODM customization process, international shipping, and after-sales support. Our goal is to provide you with quick and clear information.
Why I choose you?
We can adjust our product to your market. And also I work on hospital bed 8 years. We export to a lot of country. So I have much experience for your local market. We can help you do more better on your market.
What is material for bed?
Bed frame we normal use 1.2mm thickness 40X80mm rectangle tube. And also can be customied. Bed board normal 1.0mm, also can be customized.
Do you accept OEM order?
Yes. Customizatuon part: bed board artical, bed head, side rail, dining table, castor, mattress material and tgickness etc.
What size is your bed?
Bed net length: 1900mm, can be customized. Bed net width 95mm, can be customized.
How are utilities connected?
Our units come factory-equipped with pre-installed plumbing, electrical systems, and HVAC. On delivery, the utilities need only to be connected externally. We recommend engaging a qualified contractor on site to ensure all installations are done properly.
How about warranty?
Bed frame 5 years. Head board 1 year.
Do you supply other service?
Yes. We can help customer check factory credit and goods quality.
Contact Us
If you can’t find the answer you’re looking for here, please don’t hesitate to contact our expert team for personalized assistance.
Global Partner
Choosing Chenzhao means gaining a dedicated team that understands your market, a transparent and efficient process, and comprehensive support from logistics to after-sales. We are committed to being the foundation of your success.
Flexible & Professional OEM/ODM Solutions
Whether you have complete technical drawings for production (OEM) or wish to modify our market-proven designs with your unique branding (ODM), our expert R&D team and advanced manufacturing facilities will bring your vision to life.
Comprehensive and high-quality product range
Every product in our portfolio, from multifunctional electric beds to medical accessories, is engineered with an unwavering commitment to safety, durability, and user-friendly design.